Frequently Asked Questions
Got questions? We've got answers! Dive into our comprehensive FAQs to learn everything about how Battle Tank Play™ operates, from general inquiries to specific details about shipping, delivery, and returns!
General Queries
Battle Tank Play™ is your ultimate destination for remote controlled tank adventures! We provide high-quality RC tanks for thrilling backyard battles and epic adventures!
Absolutely! Our tanks are designed to be kid-friendly, providing endless fun for commanders of all ages. However, we recommend them for children aged 3 and up.
Indeed, we do! We have a special line of tanks perfect for enthusiasts who appreciate detailed, historically accurate models. Check out our Series!
They do! Every tank comes with 90-day buyer protection guarantee. Battle with confidence!
Why not? We love bold ideas! Contact our customization squad to discuss your dream tank, and we'll see what we can do!
Shipping & Delivery
Your new armored ally will be with you in 5-15 days, depending on your location. We make sure they're battle-ready before leaving our facility!
Of course! Keep an eye on your tank's journey via our Order Tracking page. You'll know exactly when it's about to roll into your backyard!
We currently deploy to the USA, UK, Canada, and Australia. Plans for global domination are underway, so stay tuned for new locations!
We're excited to offer free shipping for all orders, with no minimum purchase required. Enjoy more tanks, more fun, and no shipping fees!
No worries! Our courier partners will leave a note with next steps. Your tank might be at a local post office awaiting new orders.
In a rush to battle? Select our expedited shipping option during checkout, and your tank battalion will speed its way to you.
Absolutely! We pack each tank securely to withstand the bumpiest of rides. They're ready for anything - just like in battle!
Refunds & Returns
Easy peasy! Just contact our support team within 90 days of purchase, and we'll guide you through the process. Remember, returned tanks need to be in tip-top shape!
Once we've received your return, we'll process your refund within 7 days. It'll be back in your account faster than a tank on full throttle!
Certainly! If you'd like a different model or color, contact us, and we'll arrange an exchange. Prepare for a new kind of battle!
That shouldn't happen, but if it does, contact us right away! We'll send out a replacement post-haste. Your battle plans shouldn't be delayed!
Not at all! We provide a prepaid shipping label for returns. We're all about hassle-free returns and happy commanders!
Your peace of mind is our priority. If your order goes missing or is stolen, contact us immediately for assistance. We've got your six!
Custom orders are final sale, as they're specially made for you. For more info, check our detailed return policy.